FAQ

Private Living Room 5-Star Villa ELO Botswana

Booking & Reservations

Bookings can be made directly via our website or by contacting our reservations team by email or phone.

What is your cancellation policy?
Our cancellation terms vary by season and package. Full details are provided at the time of booking.

Are children welcome?
Yes. Families are welcome at ELO. Some experiences may have age recommendations to ensure safety and preserve the calm of the retreat.

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ELO Botswana: 5-star villas, luxury, sustainable, unique.

Getting There - Travel logistics

Guests typically arrive via fixed wing or Helicopter charter flights to our private airport and lounge 10 minutes drive from the villas. All international arrival are routed through Maun or Kasane international airports. Our team will assist in coordinating all transfers.

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Indoor gym area with exercise equipment, including a treadmill, stationary bike, and weights, in a room with large windows, curtains, ceiling fans, wood flooring, and decorative rugs.

What to Expect - Daily activities and schedules

Guests can enjoy safari drives, boat and truck sleep outs guided nature walks, mokoro excursions, birdwatching, wellness sessions, meditation, photography, and sunset reflections by the water. However there are no set schedules every day is tailored to the guest requirements.


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Night view of a luxurious outdoor area with a modern glass house, warm lighting, a fire pit, and surrounding trees

What to Bring - Packing essentials

From September to April light, breathable clothing in neutral tones, comfortable walking shoes, From May to August the chilly nights will need a wind jacket and long trousers.Sunscreen, a hat, insect repellent, camera and binoculars to capture the beauty of the Delta.

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A woman gives a presentation to a group of people sitting around a rectangular table inside a rustic wooden structure with large windows.

Health & Safety - Important guidelines

All our staff are professionally trained in first aid and fire response management. In the advent of any emergency ELO has an emergency evacuation agreement in with Okavango Air Rescue.

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Aerial view of ELO's solar farm

Sustainability - Our eco-friendly practices

ELO is committed to sustainable tourism. We work closely with nearby communities through employment, training, and support for education and health initiatives.

What sustainability practices does ELO follow?
Our operations are guided by care for the environment — including solar power, responsible waste management, eco-friendly materials, and minimal-impact design.

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